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"I don’t know how to thank you enough for the help that you provide me when I was ordering my certificate. I was so confused about how to generate my CSR, but one of your friendly customer service staff walked me through the whole process. She stayed with me until I had completed the process. It was rewarding to know that I was being looked after."
Eva Wellington - Australia
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About The Validation Procedure

A trust hierarchy demands that entities "vouch" for each other. Companies that issue SSL Certificates are in the business of establishing that entities on the internet are, in fact, who they claim to be. The potential for criminal activity on the internet (in relevance to SSL), is in the online hijacking of web sites or connections to siphon encrypted data. Persons so inclined can easily copy web site interfaces and pose as well known vendors, simply to collect data. The use of an SSL Certificate prevents this from occurring because we will only issue an SSL Certificate to a legitimate entity.
  • How Do We Issue A Valid SSL Certificate
  • Approver E-Mail Verification System
  • Manual Verification Products
  • Order Queuing And Fraud Prevention
  •  

    How Do We Issue A Valid SSL Certificate

    There are new, low cost alternatives in which certificates can now be issued quickly. These certificates verify that the certificate holder is the owner of that domain, ensuring customers that the owner of the certificate is who they claim to be.
    We use various validation procedures, such as real-time automated e-mail verification. Domain validated SSL Certificates are validated and usually issued in real-time using the automated "Approver E-Mail" verification system.
    Read the following sections for further information.
     

    Approver E-Mail Verification System

    When choosing to purchase a domain validated SSL Certificate an Approver will be chosen during the ordering process. We will send an Approver E-Mail to the designated Approver. The following generic e-mail address are able to be used :
    » admin@yourdomain.com
    » administrator@yourdomain.com
    » hostmaster@yourdomain.com
    » root@yourdomain.com
    » ssladmin@yourdomain.com
    » sysadmin@yourdomain.com
    » webmaster@yourdomain.com
    » info@yourdomain.com
    » is@yourdomain.com
    » it@yourdomain.com
    » mis@yourdomain.com
    » ssladministrator@yourdomain.com
    » sslwebmaster@yourdomain.com
    » postmaster@yourdomain.com
    The above addresses are generic addresses. Applicants must choose a generic address to prove that they administer the domain name purchasing the SSL Certificate. If we are able to retrieve the contact e-mail address from the WHOIS database it can also be used.
     

    Manual Verification

    Some products require manual verification. If a product requires manual verification it will be stated within the product information pages. Generally manual verification is required for products which rely on organization vetting.
    Sample documents that may be required to support the SSL Certificate application are :
    » Articles Of Incorporation
    » Fictitious Name / Doing Business As Document
    » Business Licensing
    » Bank Statement
    » Merchant Account Statement
    » Utility/Telephone Bills
    The administrative contact of the order will be contacted for further information if documentation is required.
     

    Order Queuing And Fraud Prevention

    In the event an authentication procedure fails or our system suspects possible fraudulent activity, the order may be queued for manual review. Also, occasionally orders are randomly queued for manual review. Please Contact Us if your order is queued and you require further assistance.
     
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    SSL Certificate Uses
    Learn how the solutions from Trustico® are making a world of difference.
    Our SSL Certificates can be installed on any device or server that supports the use of SSL.
    Uses For SSL Certificates - Web E-Mail, Hosting Control Panel's, POP, IMAP, SMTP, FTP, HTTPS
    Web E-Mail Web E-Mail
    Hosting Control Panel's Hosting Control Panel's
    POP, IMAP, SMTP POP, IMAP, SMTP
    FTP (File Transfer Protocol) FTP (File Transfer Protocol)
    HTTPS (Secure Web Pages) HTTPS (Secure Web Pages)
    Almost every service on the internet can be protected with an SSL Certificate.
    Without an SSL Certificate you may find that customers will be hesitant to provide sensitive information and may transact elsewhere.
    Find Out More Uses
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